Question 1

How should I prepare for my appointment?

Accepted Answer

Arrive with clean, makeup-free eyes and freshly washed lashes. Skip mascara, oil-based products, and waterproof eye makeup for at least 24 hours beforehand. Avoid caffeine right before if you tend to get jittery — you'll be lying still for a while, and the more relaxed you are, the better your set turns out.

Still have a question? Reach out when you book and I'll take care of the rest.

Question 2

How long do lash extensions last?

Accepted Answer

Extensions are applied to individual natural lashes and shed along with your natural growth cycle — typically 4 to 6 weeks for a full set. To keep them looking full, most clients come in for a fill every 2 to 3 weeks.

Question 3

How often should I get a fill?

Accepted Answer

Every 2 to 3 weeks is ideal. A fill replaces the lashes that have naturally shed and keeps your set looking freshly done. If you wait longer than 3 weeks, you may need a new full set instead.

Question 4

Can I wear makeup to my appointment?

Accepted Answer

Please come with a bare face around the eyes. Foundation is fine, but avoid eye makeup, mascara, and any oil-based skincare near the lash line so the adhesive bonds properly and your retention lasts.

Question 5

What happens if I need to cancel?

Accepted Answer

Life happens — just give at least 24 hours' notice so the time can be offered to another client. Cancellations inside 24 hours or no-shows may be subject to a fee. You can reschedule easily through your booking confirmation.

Question 6

What happens if I'm late?

Accepted Answer

A few minutes is no problem. If you're running more than 15 minutes late, your appointment may need to be shortened or rescheduled so the following client isn't affected. Please text ahead if you're delayed.

Question 7

How do I take care of my lashes?

Accepted Answer

Keep them dry for the first 24 hours, then cleanse daily with a lash-safe foam cleanser. Avoid oil-based products, don't rub or pick, brush them gently each morning with a clean spoolie, and skip waterproof mascara. Good aftercare is the single biggest factor in retention.

Question 8

Can I bring someone with me?

Accepted Answer

To keep the studio calm and the space sanitary, appointments are one-on-one. Please arrange childcare in advance, as little ones and guests can't be accommodated during your service.

Question 9

Do you offer removals?

Accepted Answer

Yes. Gentle, professional removal is $25 as a standalone service, or $20 as an add-on when booking a new full set. Please never pick or pull your extensions off yourself — it can damage your natural lashes.

FAQ

READY FOR YOUR NEW SET?